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About Convatec
Pioneering trusted medical solutions to improve the lives we touch:Convatec is a general medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC).
About Convatec
Position Overview:
Maintain a high level of customer experience and contribute to the Cash Flow target of our Group. Reduce receivables in the open balances and improve the payment behavior of our customers.
Key Responsibilities:
- Provide analytical support to enable Order to Cash teams to excel in their day-to-day activities and monthly objectives
and to perform business analysis to the group Senior management;
- Work together with the Team Leader and/or Tower Lead to provide training and knowledge to the team;
- Act as point of escalation for problem solving and supports the Team Lead.
- Proactively analyze root causes and provide solutions for issues that impact the ageing results;
- Set up improvement plans and formulate best practices together with OTC management team.
- Reduce outstanding receivable balances in the payment cycle;
- Actively contribute to the cashflow target of the Group;
- Contact our external customers and follow up on all accounts receivables;
- Aging analysis and forecasting of effective charges to minimize risks;
- Follow the Company's Credit Policy and the defined collection strategy;
- Direct contact with Credit Management to handle blocked orders;
- Conciliation of accounts in coordination with Accounts Receivable and Cr
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