Postúlate en Kit Empleo: kitempleo.com.co/empleo/1at8fr
Are you confident on the phone, persuasive in chat, and comfortable guiding customers toward a decision?
We are a U.S.based electronics repair company handling inbound leads via phone, chat, Facebook, and Google messages. We’re looking for a sales-oriented CSR who can confidently guide customers, ask the right questions, and convert conversations into calls and store visits.
This is not a basic customer support role. This role is idóneo for someone who enjoys selling through conversation, not just answering questions. If you’re proactive, confident, and motivated by results, you’ll thrive here.
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What You’ll Do
- Handle inbound leads (no cold calling)
- Guide customers toward phone calls or store visits
- Explain service options clearly and confidently
- Follow up with warm leads
- Use scripts and suggest improvements
- Track simple KPIs (response time, conversions)
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What This Role Is NOT
- ❌ Not admin work
- ❌ Not script-only customer support
- ❌ Not passive “answer and wait” support
We want someone who moves the conversation forward.
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Who We’re Looking For
- Based in Colombia
- Someone who is able to work independently from home with a reliable internet connection
- Good spoken and written English
- Some experience in sales, appointment setting, or lead handling
- Comfortable asking questions and handling objections
- Professional, confident, and customer-friendly
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Schedule
- Full-time, REMOTE
- U.S. Eastern Time (or strong overlap)
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Compensation
- $800-$1,200 per month, depending on experience
- Performance-based bonuses / commissions
- Stable, long-term role with growth potential
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A customer messages:
“How much does an iPhone screen repair cost?”
How would you respond to move them toward a call or store visit?
Applications without this answer will not be reviewed.
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Why This Role Is a Good Fit
- You’ll handle real customer conversations
- You’ll develop sales and communication skills
- You’ll work directly with a growing U.S. business
- Op
Postúlate en Kit Empleo: kitempleo.com.co/empleo/1at8fr