Postúlate en Kit Empleo: kitempleo.com.co/empleo/1at8gt

Job Description:
1. Program Evaluation
- Review and analyze program objectives and requirements
- Identify internal stakeholders and require organizational support
- Understand the basic technical requirements of the project
- Identify potential bottlenecks in the implementation process and solution workarounds needed to meet and exceed customer’s expectations.

2. Program Development
- Communicate customer requirements
- Establish a baseline of shared objectives and expectations
- Define schedules and completion timeframes
- Ensure proactive, timely customer communication

3. Plan Execution
- Position oneself as the primary client interface
- Lead Implementation Team
- Oversee configuration management and change control

4. Project Tracking
- Supervise team members’ documentation and task completion in relevant systems to ensure accurate status and billing trigger
- Provide accurate Project Scopes and Meeting Minutes to all stakeholders
- Provide feedback to internal organizations, including pre-sales, Finance, Product, and Provisioning, to improve internal processes.

5.



Documentation
- Manage documentation efficiently to comply with tight delivery frames
- Prepare implementation reports in standard and non-standard formats Required for All Jobs

Skills Required
- 3+ years of experience as a Technical Program Manager or related roles.
- 3+ years of customer interface experience preferably in Telecom
- Experience with Telecom
- Excellent communication skills
- Customer service orientation.
- Analytical and problem solving skills.
- Business Acumen and understanding of business principles and language.
- SDWAN, Cisco, Fortinet, MPLS, DIA
- Experience with Scrum.
- Spring Managment.

Job Types: Full-time, Contract

Application Question(s):
- Do you have any Cisco, project management, or telecommunications certifications?

Experience:
- Telecom: 3 years (required)
- experience in customer-facing roles: 2 years (required)
- development or programming: 1 year (preferred

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1at8gt

📌 Technical Program Manager (Bogotá)
🏢 Praxis
📍 Bogotá