Postúlate en Kit Empleo: kitempleo.com.co/empleo/1atakx

Job description:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.

Qualification and requirements:
- Speak, read and write good Spanish and English
- Ability to work on 24/7 shift rotational
- Experience zendesk or other CRM/ ticket/call management tool

Application Question(s):
- Are you able to work on 24/7 shift rotational?

Experience:
- Customer Service: 1 year (required)

Language:
- Spanish AND English (required)

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1atakx

📌 Customer Service Executive (Colombia)
🏢 Swivelt Sdn Bhd
📍 Colombia