Postúlate en Kit Empleo: kitempleo.com.co/empleo/1athih
We are looking for an Operations Engineer!
We're looking for someone passionate about technology, digital platform monitoring, and real-time incident resolution. If you enjoy working in dynamic environments, making quick decisions, and optimizing operational processes, this opportunity is for you.
- Manage alerts and incidents in real time across digital channels.
- Configure and optimize monitoring flows.
- Analyze metrics and generate relevant findings for clients.
- Resolve technical issues and ensure compliance with SLAs.
- Automate tasks using scripting and digital tools.
- Coordinate with technical teams and clients to ensure operational continuity.
- Maintain documentation and traceability of processes.
️ Requirements
Exclusionary
- 3 to 4 years of experience in technical support or IT operations.
- Experience with incident management or ticketing tools.
- Advanced Excel skills with demonstrable experience in macro development, analysis, and auditing .
- Knowledge of ETL,
- Basic/intermediate knowledge in:
Python
Java Script
SQL
HTML
HTTP and service monitoring
- Availability to work in person in Bogotá and in shift work mode.
Desirable
- Experience with clients in the financial or retail sector.
- Previous experience in monitoring and alert management.
- Experience in process automation using scripts or digital tools.
- Knowledge of monitoring platforms.
We are looking for people with:
- Critical thinking and analytical skills.
- Proactivity and service orientation.
- Excellent communication.
- Ability to work under pressure and prioritize tasks.
- Interest in automation and continuous improvement.
What we offer
- Participation in high-impact technology projects.
- Continuous learning and professional growth.
- Collaborative work with multidisciplinary teams.
- Technical challenges in monitoring and operational continuity environments.
If you meet the profile and want to take on new challenges in technology operations, apply or share this opportunity with someone who might be interested.
Postúlate en Kit Empleo: kitempleo.com.co/empleo/1athih