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Scheduler / Administrative Coordinator – Home Care Agency

Schedule: Full-Time | Monday–Friday | 1:00 pm .–11:00 p.m.
Location: Hybrid
About the Role
We are seeking a highly organized, proactive Scheduler / Administrative Coordinator to support daily operations for a growing non‑medical Home Care agency.

This role manages caregiver scheduling, staffing coverage, recruitment support, compliance tracking, and communication with caregivers, clients, and leadership.
The idóneo candidate is autonomous, compassionate, and solution-oriented, with strong communication skills and the ability to thrive in a fast-paced, service-driven environment.

Experience with Can

Time—or similar platforms such as Well

Sky or Axis

Care—is highly preferred.
Key Responsibilities
Caregiver Scheduling & Coordination
- Build, update, and maintain weekly caregiver schedules; ensure full coverage of authorized hours.
- Match caregivers to cases based on availability, skills, location, and client needs.
- Manage call-outs and last-minute changes with clear, timely communication.




- Ensure all scheduling updates are accurate in Can

Time (or equivalent systems).
- Coordinate workforce capacity and staffing projections with leadership.

Recruitment & Onboarding Support
- Screen applicants and conduct initial phone interviews.
- Schedule candidate interviews and onboarding appointments.
- Initiate and track background checks, credentials, and required documentation.
- Monitor expiring licenses/certifications and maintain compliance.
- Support internal processes related to candidate submittals, videos, and offer steps.

Third-Party & Payor Source Follow-Up
- Follow up with referral sources and payors to confirm receipt of referrals and claims.
- Track pending authorizations and documentation requirements; escalate delays.
- Enter care notes, encounters, and required information into external portals on time.

General Administrative Support
- Answer inbound calls and route as appropriate.
- Maintain organized di

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📌 Scheduler Axiscare and WellSky (Bucaramanga) (Colombia)
🏢 Empresa reconocida
📍 Colombia