Postúlate en Kit Empleo: kitempleo.com.co/empleo/1az9aw

Solutions Engineer (Integrations):
Remote - North America or LATAM | Full-Time | Canals AI

About Canals:
Canals is a bootstrapped, profitable startup transforming wholesale distribution (a trillion-dollar industry) with AI. Our platform integrates seamlessly with the systems distributors already use, automating tedious tasks and reducing failure points in moving physical goods across the globe.
We’re a 55-person, fully remote team operating at millions in ARR and growing rapidly — all without outside funding.

The Opportunity:
We’re hiring a Solutions Engineer, helping distributors implement, integrate, and scale successfully on Canals. You’ll play a key role in onboarding new customers, ensuring their systems connect smoothly with our platform, and serving as a technical partner to Customer Success Managers post-launch.

This is a highly cross-functional role — part technical problem-solver, part educator, part process builder. You’ll work directly with customers to translate business needs into configuration and integration solutions,



while also serving as a go-to product expert for our internal teams.

If you love APIs, databases, and the challenge of helping non-technical users unlock powerful tools, this role is for you.

What You’ll Do:
- Partner with CSMs during onboarding to configure and validate integrations, ensuring customers go live smoothly.
- Investigate and resolve integration and data issues using APIs, SQL, and platform logs.
- Collaborate closely with Engineering to debug, escalate, and document technical issues.
- Contribute to the creation of internal tools, setup templates, and technical documentation to streamline future implementations.
- Serve as a bridge between Product, CS, and Engineering — helping translate customer needs into actionable improvements.

What We’re Looking For:
- Strong understanding of APIs and how they work.
- Comfortable with SQL and basic database configurations.
- Excellent communication skills and ability to explain

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1az9aw

📌 Solutions Engineer (Cali)
🏢 Canals AI
📍 Cali