Postúlate en Kit Empleo: kitempleo.com.co/empleo/1aza67
Be part of the magic behind one of the world’s most recognized entertainment platforms!
Join the customer service team at TP and help deliver exceptional support to customers worldwide. We are looking for individuals who are passionate about customer experience, empathetic, and eager to help clients enjoy seamless access to digital entertainment.
What You’ll Be Doing
- Assist customers with inquiries, troubleshooting, and problem resolution related to streaming services.
- Provide guidance through multiple channels of attention (chat and phone).
- Deliver clear, professional, and empathetic communication to ensure customer satisfaction.
- Investigate and use software tools to resolve customer issues quickly and effectively.
- Represent TP’s world-class standards in every interaction.
- Maintain punctual, regular, and consistent attendance.
- Demonstrate dedication to quality and customer service tailored to client needs.
We’re Looking for Someone Who
- Has a C1 English level.
- Holds a High School Diploma.
- Demonstrates key competences:
- Emotional Intelligence
- Solution Orientation
- Communication
- Customer Orientation
- Problem Solving
- Collaboration
- Critical Thinking
- Persuasiveness
- Process Excellence
- Open-Mindedness
Conditions
- Training salary: $2,800,000 COP / month
- Production salary: $2,800,000 COP / month
- Contract type: Indefinite term
- Language requirement: English C1
- Campaign type: On-Site – Bogotá (Connecta, Av. Calle 26 #92-32)
- Workload: 42 hours per week | Full-time
Bonuses & Benefits
- Performance bonus
- Opportunity to work with one of the most recognized entertainment platforms worldwide
- Professional growth and development within TP
- Dynamic and multicultural work environment
About the Campaign
Our campaign is dedicated to delivering exceptional customer support for premium digital entertainment services. We empower clients by providing clear, reliable, and empathetic assistance whenever they face challenges with their accounts or streaming experience. Through our specialized service line, we ensure every customer enjoys a seamless and satisfying journey.
This initiative reflects our commitment to quality, innovation, and customer satisfaction, reinforcing our position as a trusted leader in general customer experience solutions.
What Sets Us Apart
We are experts in global digital business services, operating in 100 countries with nearly 500,000 employees worldwide. Certified by Great Place To Work®, TP is recognized as one of the best workplaces both nationally and globally. We never stop innovating and always go beyond.
At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and shapes a more equitable world.
Make a difference with the TOP Team!
Postúlate en Kit Empleo: kitempleo.com.co/empleo/1aza67
📌 Customer Service Expert Bogotá On Site
🏢 Tp
📍 Bogotá