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About the role

Rappi is the fastest growing Latin American startup, backed by the world's top investors, including Sequoia, Andreessen Horowitz, Y Combinator, and Softbank. We operate in 200+ cities across 9 countries in Latin America, with large hubs in Mexico City, Bogotá, São Paulo, and Buenos Aires.

The Strategy, Planning & Analytics Quality Manager within the Strategy team at Rappi is responsible for the design and execution of Rappi’s highest impact initiatives for Quality, setting quarterly targets for Quality metrics and controlling performance metrics on a weekly basis. The role leads cross‑functional projects aimed at improving quality, involving members of Product, Growth, Local teams, Operations, and Data Science. It is dynamic, fast‑paced, and involves frequent interaction with Rappi’s C‑level executives and the diverse general leadership team.

Responsibilities

- Drive and prioritize the most important company initiatives.
- Lead the development of metrics and their weekly tracking, leveraging Rappi’s extensive data capabilities.
- Create a business case and financial model for initiatives aligned with company financial and strategic goals.
- Define rollout plans including execution design, necessary development in product, or important operational changes.
- Identify key stakeholders to drive initiatives forward and establish corresponding agreements between different areas.




- Identify execution risks and find resources within the company to unblock.
- Work closely with Operations, Customer support, Growth, and/or data science teams to gain insights that help teams reach targets faster.

Required Skills

- Extensive project management and leadership skills, including diagnosis, design, and execution of diverse projects.
- Proficient SQL skills.
- Finance acumen, understanding of a P&L;, and operational drivers on cost and spend lines.
- Experience designing and executing data analysis and leading with data‑driven decision making.
- Strong stakeholder management and ability to handle conflicting priorities and timelines.
- Ability to thrive in a very fast‑paced, rapidly evolving, performance‑driven environment.
- Exceptional problem‑solving skills, comfortable working in changing environments and dealing with highly complex business challenges.
- Excellent communication and leadership skills, including delivering presentations or other mediums to communicate complex ideas.
- Curiosity to learn and work in the start‑up/tech world of Latin America.
- Strong Excel modeling knowledge.
- Proficient English; Spanish and Portuguese are plus.

Equal Opportunity

Únete a un equipo donde todos somos capaces de TODO, donde todos tenemos las mismas oportunidades, sin importar género, raza, orientación sexual, religión, nacionalidad, edad, discapacidad, formación o experiência.

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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azbiy

📌 Sp&a Manager (Bogotá)
🏢 Rappi
📍 Bogotá