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Overview

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision. When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers. From engineering and product to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a integral stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well‑being, and life beyond work.

Responsibilities

The Central Site Ops is responsible for support all process related with the billing in the steady state stage as defined by the Client Statement of Work (SOW). Duties include day to day operations against the core managed services delivery requirements, including,



Asset management, Toner management, customer reporting as required in the SOW. Expected to consistently demonstrate and represent the Lexmark brand according to our mission and guiding principles.

Experience and Background

- Handling issue resolution, general service delivery concerns, escalation management.
- 2+ years experience in an operations role, invoicing, reporting (SLA and other operational metrics).
- Experience and knowledge in Excel and Power BI. Excellent skills in MS Office Suite including word processing, spreadsheet (Excel).
- Demonstrated ability to interact with internal clients via phone and email.

Preferred

- Experience financial concepts.
- Strong analytical/procedural background with demonstrated ability to apply a systematic approach to problem solving.

Education

- Degree in Business Administration, Engineering, or equivalent.

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📌 Central Site Operation (Bogotá)
🏢 Lexmark
📍 Bogotá