The Senior Analyst, Credit & Collections Management reports to Collections Management Team Lead and works closely with Customer Service, Finance, Treasury, Account to Report, Trade or General Business Unit and Ci2C front line teams in countries/regions.
Key Responsibilities
- Deliver credit and receivables management services to SBS Latam as per their respective Service Level Agreements (SLAs)
- Manage incoming payments collections
- Manage Credit Assessments and Order Management
- Perform clearing of AR, analyze discrepancies, execute securitization program and factoring
- Review AR aging reports, perform collection and dunning, and follow-up actions
- Address operational issues and follow through to resolution in an effective and timely manner
- Deliver operational KPIs and comply with Sanofi policies and guidelines
- Participate in continuous improvement initiatives
- Contribute to business and customer collection strategy reviews
- Execute in compliance with Sanofi policies and guidelines
- Complete all activities as per the integral Core Model and operational KPIs
- Develop expert-level knowledge of the activities in scope and become a super-user
- Pro‑actively anticipate operational issues and coach analysts
- Build, document and transfer EE Core Model process knowledge (Level 6/7) relating to collections management
- Dispute & Claim Management – qualify and create disputes identified by Ci2C and manage dispute resolution under Ci2C responsibility
- Determine appropriate escalations and follow‑up actions as per defined process
Additional Information
Portuguese language proficiency required. The role is full-time, permanent, based in Bogotá, Colombia. The position operates under the Sanofi collections and credit framework, following internal policies and national regulations.
#J-18808-Ljbffr
Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azch8
📌 Credit Risk (Bogotá)
🏢 Sanofi
📍 Bogotá
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.