Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azdcl

The operations manager will be required to work On-Site in Barranquilla

JOB SUMMARY

The Operations Manager is the main face when dealing with the day-to-day operation for both internal and external clients. They play a significant role in the partnership that takes place between our organization and the external client by setting the right tone for every interaction and resolution provided as well as guaranteeing a smooth operation.

RESPONSIBILITIES

- Maintain effective communication with staff and clients, ensuring alignment in operational processes, conflict resolution, and relationship strengthening through meetings, emails, and calls.
- Coordinate and analyze workload with QA and WFA, oversee productivity reports, manage operational requests, and allocate personnel according to client requirements.
- Support supervisors and team lead, ensure staff training in internal procedures, and organize monthly meetings with formal follow-ups.
- Accurately manage payroll, ensure regulatory compliance, process leave requests, report additional charges, and maintain transparency in billing.

EDUCATION AND EXPERIENCE

- 1‑2 year of experience in Leadership roles.
- Bachelor's Degree.
- Advanced English proficiency.

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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azdcl

📌 Operations Manager (Barranquilla)
🏢 Lean Solutions Group
📍 Barranquilla