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Salesforce Administrator

Organization: Alonso & Alonso Attorneys at Law, PLLC

Reports to: IT Manager

Employment Type: Full-Time Contractor

Location: Remote

About Us

At Alonso & Alonso, we provide personalized attention and services that are tailored to meet the specific needs of each of our clients. We achieve this through client education, consistent updates, thorough assessment of each case, and customized legal strategies based on each client's circumstances.

Job Summary

The Salesforce Administrator will be responsible for overseeing the vision, strategy, and optimization of Alonso & Alonso’s Salesforce environment. Acting as the primary point of contact for all Salesforce-related initiatives, this role ensures the platform supports the firm’s operational, client management, and compliance needs. The administrator will manage system maintenance, configuration, integrations, and user support, collaborating closely with cross-functional teams to maximize Salesforce’s value in a legal services context.

Essential Responsibilities and Duties





Strategic Leadership & Vision
- Partner with leadership to define and execute a Salesforce roadmap aligned with business goals and client service objectives.
- Identify opportunities for process automation and innovative solutions within Salesforce.
- Translate business requirements into effective Salesforce solutions that enhance operational efficiency and client relationships.

System Administration & Maintenance
- Manage user accounts, profiles, permissions, roles, and security settings in compliance with firm policies.
- Ensure data integrity, security, and confidentiality according to legal industry standards.
- Conduct regular system audits, troubleshoot issues, and monitor system health.
- Oversee integrations with other platforms such as case management, document management, and billing systems.

Configuration & Development
- Customize Salesforce objects, fields, workflows, validation rules, and approval processe

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📌 Salesforce Administrator (Antioquia)
🏢 Alonso & Alonso Attorneys at Law
📍 Antioquia