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Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

As a Regional Lead on Visa's Operational Resilience team, you will be responsible for executing and managing the Operational Resilience program within the LAC region. You will spend your days collaborating with key stakeholders across the LAC region, with an aim to increase the overall preparedness to manage local risks, challenges and regulatory inquiries, all awhile adhering to global strategies, policies, and procedures.



You will be expected to support regional operational coverage, ensuring robust operational stability and supporting business growth.

Key Responsibilities
- Implement and maintain the global center’s policies, frameworks, and standards within the region.
- Respond to and manage incidents within the region in accordance with general processes and frameworks, provide coverage for adjacent regions during periods of staff shortages.
- Identify and adapt practices as necessary to meet regional needs and requirements, support Integral Center development efforts for new initiatives.
- Report on regional performance against established KPIs, KRIs, and other performance metrics and requirements.
- Deliver training programs and promote awareness within the region.
- Ensure the annual program is successfully achieved in collaboration with global and regional resources.
- Conduct region-specific exercises based on locally/regional

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📌 Sr. Manager, Operational Resilience (Bogotá)
🏢 Visa
📍 Bogotá