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Overview
Sales Solution Engineer – Colombia | Remote
Your Role Responsibilities? Here's What You'll Do
- Serve as the technical point of contact for customer engagements, coordinating pre‑sales meetings and translating customer needs into clear solution strategies.
- Design and deliver compelling solution demonstrations that connect technical capabilities to real business outcomes, communicating with clarity and confidence.
- Present proposed solutions to key stakeholders, earning validation and buy‑in through a strong balance of technical depth and commercial awareness.
- Partner with Global Services to ensure a seamless post‑sale transition, remaining actively engaged throughout the customer handoff.
- Develop technical documentation and RFP responses that accurately capture solution strategy and customer context.
- Engage in a structured 3‑month onboarding experience, collaborating alongside a senior team of engineers on content management and automation projects across Latin America to build product knowledge and pre‑sales expertise.
Technology You’ll Use
- Salesforce – CRM and opportunity management
- Hyland Core platforms for solution demonstrations
- Highspot – Sales enablement and content management
- Microsoft Teams / Zoom – Virtual customer meetings and presentations
- Microsoft Office Suite – Documentation, proposals, and RFP responses
Role Essentials (Required Skills)
- Fluency in Spanish (spoken and written) – primary working language for this role
- Technical foundation in one or more of the following: cloud technologies, databases, automation, content management,
or workflow solutions
- Proven ability to bridge the technical and commercial – you’re not just a developer, you understand the business impact of technology
- Strong presentation and communication skills; able to engage and influence diverse audiences with clarity and confidence
- Pre‑sales, implementation, or solution engineering experience – or a strong technical background with a drive to grow into the pre‑sales space
What We'd Like to See (Preferred Skills)
- English proficiency – an important next layer for regional and integral collaboration
- Hands‑on experience or familiarity with Hyland products such as OnBase or Alfresco
- Background in enterprise content management (ECM), business process automation, or document management
- Experience coming from a technical implementation or professional services background
- Open to any industry – what matters most is your technical curiosity, communication skills, and willingness to grow
Travel Note: Travel is minimal during the first 6 months (up to one team trip). After the initial onboarding period, regional travel across Latin America will be part of the role.
Equal Opportunity Statement
Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.
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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azfhn