Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azhc7

Work Location: Barranquilla, Colombia
Experience: 6 months - 1 year
Education Qualification: Bachelor’s Degree
Roles and Responsibilities:
Handle incoming in a timely manner.
Create support tickets and escalate cases to Tier 2 as needed.
Follow communication scripts when addressing different topics.
Identify customer needs, clarify information, investigate issues, and provide solutions and/or alternatives.
Build sustainable relationships and engage customers by going the extra mile.
Maintain clear records of all conversations in the call center database.
Meet personal and team qualitative and quantitative objectives.
Ability to handle multiple tasks simultaneously.
Required Skills & Desired Skills:
English Language with B2/B2+.
Bachelor’s Degree
1 year of experience in Customer Service or a similar role.




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Name(required)
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How many years of work experience do you have with Customer Service?(required)
0-6 months
6 months - 1 year
more than 1+ year
How many years of work experience do you have in a BPO?(required)
0-6 months
6 months - 1 year
more than 1+ year
What are your salary expectations for this role?(required)
Are you comfortable working On-Site?(required)
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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azhc7

📌 Customer Service Representative (Barranquilla)
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📍 Barranquilla