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Support the Sales/Marketing/Finance users in adoption of MS Dynamics 365. Involved in assisting with CRM Administration tasks and user requests.
- The person must be proactive, showcase ownership to increase user adoption and showcase servitude to user requests.

Responsibilities:
- Lead Coaching/Mentoring of CRM Administrators and Users via Learning Labs, Live User Support and Office Hours sessions.
- Development of integrations of data and functionality using the Power Platform (Power Automate and Power Apps)
- Documenting and defining user requirements with product stakeholders, including flow charts, layouts and diagrams
- Establishes best practice for support of and knowledge sharing of the functionality of the Dynamics 365 and Power Platform environment.
- Contributes to and supports the Dynamics platform 3-year roadmap and the product SDLC.

Qualifications:
- Experience of Salesforce Sales Cloud Administration is preferred.
- Coaching/Mentoring Team and Users leading Learning Labs, Office Hours, Live Support Sessions.
- 2-4 years of experience working with Dynamics 365,



Office 365 and the Power Platform,
- experience working with the Dataverse and Azure Functions and Logic Apps
- Experience working as a System Administrator
- Experience of Application Development, using C#,.NET and PowerShell
- Experience of SQL
- Strong verbal and written communication skills and ability to interface with all levels of the organization
- Demonstrated ability to lead projects
- Competency in Analytical Problem Solving, Customer/Partner Relationships, Product & Technology Expertise, Project Management, Strategic Insight
- Understanding of the core Dynamics 365 CRM modules with functional knowledge of the entire product suite

Additional Information:
Our Benefits
- Adaptable working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understandi

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azhgl

📌 CRM Administrator (Bogotá)
🏢 Nielseniq
📍 Bogotá