Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azhh6

It's a new day with a new opportunity at 8am

About the role:
About us:
At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters.

Founded in 2005, 8am (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well

What you'll do:




- Maintain accurate and detailed records of collection activities in the company's database.
- Consolidate reporting from various databases in Excel on a routine basis.
- Respond to and communicate with merchants regarding inbound inquiries in a timely and professional manner.
- Collaborate effectively with internal teams to resolve account-related issues and ensure smooth workflow.
- Escalate unresolved issues to senior collections staff or management.
- Assess customer accounts for high-risk factors and report findings to management, contributing to risk mitigation efforts

About you:
- High school diploma or equivalent; associate degree preferred.
- Strong verbal and written communication skills.
- Basic math and problem-solving skills.
- Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and Google Docs.
- Strong organizational skills with attention to detail.
- Experience and/or knowledge of Salesforce.
- Outstanding prob

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azhh6

📌 Collections Assistant (Bogotá)
🏢 8am
📍 Bogotá