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Job Overview:
Responsibilities:
- Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
- Identifies stakeholders and key organizations and build and manage relationships.
- Directs the creation of multiple programs of work and manage their alignment to business goals.
- Leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management.
- Leads the identification and drive resolution of issues, including those outside established programs of work.
- Works with stakeholders to ensure program scope definition meets business objectives.
- Works with Program Sponsor to ensure business case/cost benefit analysis is in line with business objectives.
- Drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program.
- Assists program team in negotiating for resources owned by other departments in order ensure the program can be completed.
- Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
- Directs the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary.
- Manages multiple teams or a functional area (depending on size of business).
- Applies comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
- Ensures creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and cent
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📌 Latam Markets Ops Senior Program Lead (Bogotá)
🏢 Citigroup
📍 Bogotá
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