Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azhhz
Logistics Operations Supervisor
Position Overview
Key Responsibilities
Team Leadership & Accountability
- Supervise Freight Brokers, Carrier Sales Representatives, Data Entry Clerks, and Track & Trace Specialists.
- Conduct daily team check-ins and check-outs to align priorities.
- Hold team members accountable for timely updates, documentation, and professional communication.
- Provide coaching, feedback, and corrective action as needed.
- Foster a high-performance, customer-first culture.
Shipment Tracking & Visibility
- Ensure 100% compliance with MacroPoint or approved tracking systems.
- Audit tracking accuracy and timeliness of updates.
- Resolve tracking failures or non-compliance issues swiftly.
Operational Control & Service Quality
- Oversee load coverage with vetted, compliant carriers.
- Maintain ≥95% on-time pickup/delivery while minimizing service failures (
Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azhhz