Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azhpm
Work from home
Your role:
- Serve as the Subject Matter Expert (SME) for core cloud infrastructure technologies, including advanced Linux (CentOS) system administration, Docker/Containers, and complex networking configurations.
- Utilize your expertise to quickly identify root causes and implement effective, durable solutions for customer incidents.
- Prepare and conduct rigorous Root Cause Analysis (RCA) for critical incidents to identify systemic issues and prevent recurrence.
- Develop, test, and maintain robust automation scripts using Python and Ansible to streamline daily operational tasks and improve overall service efficiency.
- Identify and implement automation opportunities to reduce manual effort in maintenance and deployment activities.
- Provide end-to-end Escalation, Monitoring, and Emergency (EME) support, acting as a final escalation point to ensure service availability and meet SLAs.
- Liaise directly with customers team and internal teams to understand requirements and deliver tailored technical solutions.
Your Profile:
- Strong knowledge and proven hands-on experience with Linuxadministration.
- Strong knowledge of core networking principles (TCP/IP, routing, load balancing, firewalls) in a cloud environment.
- Strong knowledge of Kubernetesorchestration, OpenStackplatforms, and Docker/Containerization.
- Solid Pythonscripting skills for task automation and system management.
- Hands-on experience with Ansiblefor configuration management.’
- Expertise in preparation and implementation of RCAs.
- Proven experience with EME (Escalation, Monitoring, and Emergency) management processes.
What We Offer
- Stable Employment: Permanent contract offering long-term job security.
- Learning & Development: Access to a wide range of online training platforms and professional development resources.
- Language Training: Weekly virtual English classes and conversation sessions with certified instructors. Online Courses for different languages.
- Health Coverage
Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azhpm