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Purpose

Contributes to the overall success of the GBS in Colombia and the countries we support globally, ensuring specific individual goals, plans, and initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensure all activities conducted are in compliance with governing regulations, internal policies, and procedures.

Accountabilities

- Champions a customer‑focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge.
- Provides business intelligence support through standardized and ad‑hoc reporting to enable data‑driven decision‑making.
- Develops and maintains documentation for processes, queries, and audit trails to ensure operational integrity and compliance with data governance standards.
- Supports periodic client reviews and refresh processes, including: analyzing client activity across multiple systems and platforms; collaborating with internal stakeholders to ensure timely and accurate outcomes; applying strong attention to detail and adaptability in dynamic scenarios; enhancing and documenting review workflows for consistency and efficiency.
- Manages administrative tasks across regional tracking tools, including access control, data maintenance, monitoring upstream reporting, and performing bulk updates.
- Follows up with internal partners to ensure timely actions on cases requiring their input.
- Produces high‑quality, error‑free work independently and in a timely manner, meeting expected throughput rates.
- Manages workload effectively to prioritize cases, including ad‑hoc requests and projects, to meet business demands.
- Is consistently thorough, accurate,



and credible when performing duties.
- Escalates any issues, as appropriate, in a timely manner.
- Understands how the bank’s risk appetite and risk culture should be considered in day‑to‑day activities and decisions.
- Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s values, its code of conduct, and the General Sales Principles, while ensuring adequate adherence to and effectiveness of day‑to‑day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions, and conduct risk.
- Champions a high‑performance environment and contributes to an inclusive work environment.

Reporting Relationships

Primary Manager: KYC Manager

Dimensions

- Be consistently thorough, accurate, and credible when performing duties.
- Perform duties within established service level requirements.
- Escalate any issues, as appropriate, in a timely manner.
- Exhibit the highest standards of customer service to partners and customers.

Education / Experience / Other Information

- An undergraduate and/or graduate degree in Finance, Business, Economics, or a related discipline is preferred. (in process)
- Strong business acumen, judgment, critical thinking, and time management skills. Good interpersonal, communication,



and negotiation skills to build consensus and obtain cooperation from clients and colleagues.
- Basic understanding of the capital markets business and knowledge of the end‑to‑end workflows among the Front, Middle, and Back Office.
- Demonstrates teamwork, collaboration, responsiveness, accountability, and ownership.
- Quick learning ability to understand policies, procedures, systems, processes, and controls.
- Written and verbal proficiency in English is mandatory.
- Microsoft Office Suite: Excel (Advanced – must have), Access (nice to have), PowerPoint, Power BI, SharePoint (including integration with Access or databases – must have).
- Experience in visualization data and reporting data. (must have). Minimum 6 months (internship).
- Soft skills: attention to detail, autonomy (independent).

Location

Colombia: Bogota, Bogotá

About ScotiaGBS

Scotia GBS is a Scotiabank Group company located in Bogotá, Colombia, created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive, positive work environment and competitive benefits.

At ScotiaGBS, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however, only those candidates who are selected for an interview will be contacted.

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📌 Analyst, Data Management (Colombia)
🏢 Scotiabank
📍 Colombia