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About the Role

The Business Development Associate (BDA) helps fuel CSG’s growth by generating new business, building strong client relationships, and supporting our sales teams. You’ll research markets, qualify opportunities, and coordinate activities that move deals through the pipeline.

Responsibilities

- Build and grow strategic relationships with partners and prospective customers
- Conduct market and account research to identify opportunities and inform outreach
- Drive pipeline growth by following up on marketing campaigns and inbound leads
- Schedule and coordinate meetings, calls, and demos for Client Business Executives and Sales Directors
- Develop and maintain a strong pipeline through proactive prospecting via phone and email
- Meet activity targets for qualified first meetings and follow‑up steps leading to proposals and pipeline
- Help problem‑solve deal‑level challenges to increase revenue and bookings
- Use insight‑led, consultative selling to uncover customer needs and spark deeper conversations with CSG
- Partner with Sales, Marketing, Product, and Services to ensure consistent messaging and capture voice‑of‑customer insights
- Prepare meeting briefs and stakeholder summaries for customer conversations
- Assist with prospecting plans, pitches, presentations, and sales materials
- Provide feedback to Marketing so customer and industry insights improve future campaigns

Qualifications

- Bachelor’s Degree in business, IT, a related field, or equivalent experience
- 1+ years’ experience in sales, business development, account management, or customer service
- Experience using a CRM (e.g., Dynamics)




- A structured approach to problem‑solving and ability to anticipate customer pain points and needs
- Ability to design solutions for complex deal challenges
- Strong verbal and written communication and presentation skills
- Analytical skills to interpret data and recommend next steps
- Ability to read, write, speak, and understand the English language in a business environment

Benefits

- Work from Home, in‑office, or hybrid options
- Employee Belonging Groups
- Healthcare: Dental, Medical
- Paid Vacation, Volunteer Time, and Holiday Time Off
- Additional benefits available

Location

Brazil, Remote; Colombia, Remote

Accommodation & Disability Support

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability, or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Equal Opportunity Statement

CSG is an affirmative action, equal opportunity, Veteran, Disabled, Female, Minority, Sexual Orientation, Gender Identity employer. CSG does not discriminate on the basis of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. CSG will not discharge or discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. The employer discloses fairly.

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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azje3

📌 Business Development Associate (Bogotá)
🏢 CSG Systems
📍 Bogotá