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Assistant Manager Capital Markets, Corporate Actions & Dividend and Coupon Income

Location: Bogotá, Colombia | Posted: 16 April 2026 | ID: 257356

PURPOSE

Contribute to the overall success of the Asset Servicing team, an operational function within Capital Markets responsible for accurate and timely processing of dividend, coupon, and other income payments reported by depositories and custodians, ensuring correct and complete payments to clients.

The role involves managing the end-to-end lifecycle (from event capture through final payment) of income events, executing daily operational controls, prioritizing workflow, investigating and resolving discrepancies, and performing timely escalations to meet defined service levels.

The successful candidate will ensure that all activities comply with applicable regulations, internal policies, procedures, and control frameworks, contributing to a high-quality client-focused Asset Servicing operation.

ACCOUNTABILITIES

- Promote a customer-focused culture by motivating the team and partnering effectively with clients and stakeholders.
- Maintain high operational efficiency for dividend and coupon income processing by managing daily workflows and staffing, executing controls, investigating exceptions, authorizing assigned transactions, and monitoring pending payments.
- Support rollout of new processes and systems.
- Identify issues and improvement opportunities to make processing faster and more accurate.
- Investigate unusual problems, find root cause, and implement fixes to prevent recurrence.
- Provide strong customer service to all business lines by processing transactions accurately and on time, replying quickly and professionally to internal and external queries.
- Help develop and motivate the team by setting clear daily priorities, supporting productivity, giving regular coaching and feedback, and ensuring proper training.
- Support performance reviews as needed.




- Reduce operational risk and prevent losses by reviewing and approving the team’s work, ensuring daily controls are followed.
- Ensure timely escalation of potential loss or issue and review/update procedures to maintain strong controls.
- Support the manager by clearing control accounts each day to avoid old outstanding items.
- Cross-train team members and cover tasks during high volumes or projects, and complete other ad hoc duties when required.
- Understand and apply the Bank’s risk appetite and risk culture in day-to-day decisions.
- Create a working environment where the team operates efficiently following daily business controls.
- Ensure compliance with the Bank’s rules and policies to manage operational risk, regulatory compliance risk, AML/ATF risk, and conduct risk.
- Build a high-performance, inclusive workplace, coaching people day-to-day and communicating the Bank’s vision and values.
- Help deliver a people plan to attract, retain, develop, and motivate employees.

QUALIFICATIONS & DIMENSIONS

- Strong knowledge of dividend and coupon payment processing flows, with deep expertise in international market income payments, payment best practices, and securities market regulations.
- Excellent organizational skills, ability to prioritize and delegate effectively on an ongoing basis.
- Strong data analytics skills with high attention to detail.
- Excellent verbal and written communication skills.
- 2‑3 years of experience in financial services (back office or middle office) including reconciliation processes and basic accounting.
- 2‑3 years of Capital Markets experience/knowledge; ideally in Asset Servicing.
- Expert knowledge of income processing, stock borrow/loan transactions, failed trades, and market entitlement compensations, including corporate actions.
- Strong knowledge of entitlement processing systems (DTC, CDS, Clearstream, BNP, Citi, HSBC) and internal systems.
- Excellent technical skills – VBA, SQL, PowerBi, Python, R.
- Advanced English proficiency (B2+ – C1).

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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azjrx

📌 Assistant Manager Capital Markets, Corporate Actions & Dividend and Coupon Income (Bogotá)
🏢 Scotiabank
📍 Bogotá