Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azk7h

M365 Administrator
Location: Remote
12-Month Contract | $18.52/hr USD

Our client, a leading SaaS company headquartered in the San Francisco Bay Area, is seeking an M365 Administrator who will be responsible for the implementation, maintenance, and expansion of its enterprise M365 environment. This is a key role for a dedicated individual looking to bring their experience and creativity to help drive the business forward. This remote position is part of a 24x7 operation and requires a team player with great communication skills and the flexibility to cover other shifts when needed.

Your Impact
- Provide comprehensive support for our integral M365 infrastructure, including monitoring, alert management, and maintenance (such as patching, upgrades, and tuning).
- Plan, coordinate, and implement M365 maintenance activities, including patching, upgrades, and performance optimization.
- Manage and support our core M365 technologies from both proactive and reactive positions, including Azure, SharePoint, Exchange Online, DaaS, and Intune.




- Additional experience providing admin support for other SaaS services such as Slack and Okta.
- Monitor services and alerts for M365 and perform initial triage for issues.
- Manage ticket queues, tickets, and escalations.
- Act as an escalation point for complex troubleshooting, collaborating with the team and office stakeholders to ensure timely remediation.
- Develop and maintain documentation, runbooks, and support templates.
- Work with a strong drive for success to ensure the stability and reliability of our M365 environment.

Your Experience
- 3-5+ years of experience supporting M365 infrastructure in a global enterprise environment.
- Solid understanding of M365 infrastructure and monitoring principles.
- Strong understanding and hands-on experience with Azure, SharePoint, Exchange Online, DaaS, and Intune.
- Additional experience providing admin support for other SaaS services such as Slack and Okta.
- Strong understanding of Pow

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azk7h

📌 Administrator (Bogotá)
🏢 21Tech
📍 Bogotá