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locations
- Bogota (Adaptable)
- time type
- Full time
- posted on
- Posted Today
- job requisition id
- JR108122
- Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
- We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.Senior Solution ConsultantGenesys is currently recruiting for a Senior Solution Consultant to join our Pre-Sales team.
The Solutions Consultant works with the Sales Account Executives on developing new business across all Genesys product lines. The Solutions Consultant works in a consultative role to understand customer needs and map them to Genesys software, services, and consulting offerings delivered in a holistic solution. This client-facing role works with all levels of customer organizations tailoring the messaging to meet the needs of various stakeholders including C-level decision makers.Key Responsibilities:
Responsibilities of the role include (But not limited to)- Working alongside Sales Account Executives to provide technical and consulting expertise regarding the Genesys solutions:
- Managing assigned prospects/customer to help progress sales opportunities.
- Bring a deep understanding of customer problems and solution benefits to all prospect and customer interactions.
- Ensuring Sales Account Executives are being supported properly.
- Your role as a Solutions Consultant is to act
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