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At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life:The Business Analyst supports the global Service and Repair team by delivering critical analytical insights, resolving operational challenges, and driving continuous process improvement. This role liaises with cross-functional teams—including IT, supply chain, finance, and master data to troubleshoot workflow and system issues, coordinate enhancements, and ensure data integrity.

The Business Analyst contributes to the following activities within the general Service and Repair team (S&R;):
- Provide day-to-day analytical and problem-solving support to business operations by investigating and resolving issues related to system processes, workflows and data anomalies.
- Liaise with cross-functional teams (such as IT, S&R; business operations, master data, supply chain, finance etc.)



to identify root causes of operational issues and recommend actionable solutions or system enhancements.
- Connect and collaborate with IT partners for process and system improvements. Proactive monitoring, maintaining and govern Service and Repair master data ensuring accuracy, consistency and compliance.
- Support and execute Business Analyst activities in coordinating and driving Analytics, Insights and Reporting implementations, including user acceptance testing in close collaboration with key users.
- Monitor key performance indicators (KPI’s) and system-generated reports to proactively identify trends or inefficiencies in business processes and support the continuous improvement initiatives.
- Execute against product vision and commitments in an Agile environment.
- Perform large scale data & systems analysis.
- Manage and 'own' significant pieces of project deliverables end-to-end from the initial demand, all the way to testing

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📌 Senior Business Process Improvement Analyst (Bogotá)
🏢 Medtronic
📍 Bogotá