Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azkic

We are excited to be launching in Colombia and will have enhanced job postings with English and Spanish in later this year.

Amazon Connect Consultant

Who You’ll Work With

As a modern technology company, our Slalom Technologists are disrupting the market and bringing to life the art of the possible for our clients. We have passion for building strategies, solutions, and creative products to help our clients solve their most complex and interesting business problems. We surround our technologists with interesting challenges, innovative minds, and emerging technologies.

What You’ll Do
- Provide Amazon Connect technical and functional expertise to sales teams, project teams, and customers.
- Participate and support business development discussions and opportunities to help identify the needs of Slalom customers, with the ability to architect and recommend optimal solutions to solve those needs.
- Lead the implementation of Contact Center Transformation solutions that meet business requirements, leveraging Amazon Connect and other AWS services.




- Develop implementation estimates and plans for all phases of the delivery lifecycle, including development, testing, training, deployment, and post-production support.
- Support the development of Amazon Connect case studies, demos, and training materials.
- Oversee preparation of technical documentation, including architecture diagrams, deployment guides, and user manuals.
- Lead training and support to client teams as needed.
- Serve as a trusted advisor to clients, providing expert guidance on contact center best practices, industry trends, and AWS capabilities.
- Work closely with cross-functional teams, including developers, architects, project managers, and business stakeholders, to deliver integrated solutions that align with client goals and objectives.

What You’ll Bring
- 5+ years of experience in designing, implementing, and supporting complex contact center solutions, with extensive hands-on experience with Amazo

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azkic

📌 Amazon Connect Consultant (Bogotá)
🏢 Slalom Consulting
📍 Bogotá