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Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes

What you will do:
- Build positive and long-lasting relationships with customers
- Provide expert advice on outdoor gear and motorcycle equipment
- Meet team KPIs
- Always be up-to-date with cutting-edge technology
- Securely work with customers’ sensitive information
- Maintain working knowledge of our client’s products and services
- Communicate with developers and other departments of various IT companies

What you need to succeed in this role:
- Excellent Spanish and English communication skills (at least C1, both written and spoken)
- Experience in customer service
- Experience providing support via omnichannel is a must:




- Analytical and research skills
- Positive and responsible attitude
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)

Would be a great plus:
- Experience with CRM systems

Benefits and Perks:
- Fixed schedule:Monday to Friday, 4 PM-12 AM, Colombia time
- Opportunity to work fully remotely:
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development

Who we are:
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an ind

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azkmg

📌 Spanish & EnglishCustomer Support Consultant (Colombia, Remote) (Medellín)
🏢 SupportYourApp
📍 Medellín