Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azl75
At UENI, delivering exceptional customer experiences is the key to our success in helping small business owners. If you are driven to exceed customer expectations, have a strong background in sales, and believe in UENI’s mission, we want to hear from you.
This is a part‑time position (4h/day, 20week), with the possibility to grow to 7h/day. The role’s shift is Monday‑Friday, during 12pm‑8pm EST. Base salary + OTE.
Compensation: Base salary of $7.5 per hour plus uncapped OTE.
Expected hours: 20 per week.
Key responsibilities
- Recommend and sell the appropriate UENI plan to the customer.
- Achieve the target of 1 sale per hour.
What we expect from a new hire
- Sell correctly; never missell and sell the right plan to meet the customer’s needs.
- Create delightful customer experiences that address customer questions and highlight UENI benefits.
- Collaborate with internal teams to ensure customer satisfaction.
- Become an expert in UENI's product offerings and industry trends to effectively address customer inquiries.
- Advocate for the customers internally by identifying ways to improve the customer experience through CS, product, marketing, etc.
Requirements
- 2+ years of relevant experience in sales customer‑facing roles, preferably in a SaaS sales environment.
- Proven track record of inbound or outbound sales.
- Impeccable spoken and written English.
- Exceptional phone communication skills and ability to build rapport with customers.
- Commercially minded with a strong understanding of the customer experience.
- Happy to be managed by quantified KPIs.
- Comfortable handling support tasks (help desk queries, live chat) and addressing customer requests.
- Ability to work independently and as part of a team.
- Proficient in relevant customer success tools and software.
Other Qualifications
- Inbound sales: 2 years (required).
- Fluent English (required).
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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azl75