Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azlgn

SD Solutions is looking for a talented Associate Customer Onboarding Manager to step onto a fintech unicorn rocketship!

Responsibilities

- Lead the implementation of Tipalti's rapidly growing, cloud-based accounts payable automation solution, ensuring a seamless experience for our customers.
- Deliver exceptional service, becoming a trusted advisor and advocate for each customer throughout their journey with Tipalti.
- Guide customers through the technical integration process, providing expert problem‑solving assistance.
- Oversee project timelines, tasks, and development efforts, keeping customers on track and exceeding expectations.
- Contribute to the internal knowledge base, capturing lessons learned and empowering colleagues.

Requirements

- Bachelor's degree in a relevant field or equivalent practical experience.
- 2+ years of implementation,



project management, consulting, or customer success experience with SaaS applications.
- Excellent project management, communication, and problem‑solving skills.
- Ability to work in a fast‑paced, deadline‑driven start‑up environment.
- Passionate about customer service and proactively identifying solutions.

Preferred

- Hands‑on experience implementing and/or integrating with ERP applications such as NetSuite, QuickBooks, Intacct, etc.
- Accounts Payable and Procurement knowledge.
- Ability to read, debug, and understand web applications (HTML, CSS, JavaScript, API calls, etc.).

#J-18808-Ljbffr

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azlgn

📌 Tipalti | Associate Customer Onboarding Manager (CO) (Medellín)
🏢 SD Solutions
📍 Medellín