Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azlsi

Position Summary

The Renewal Specialist will be responsible for renewing software contracts across Empresa confidencial’s customer base. This is a go-to-market role with sales oriented responsibilities. The main goal is to drive contract renewal rates, support retention and identify upsell opportunities during the renewal process. This is an in-office role.

Key Responsibilities

- Drive renewal conversations to increase renewal rates, support retention and identify upsell opportunities
- Work closely with Account Management to identify risk factors and support smooth renewal execution
- Partner with General Managers and Product teams to share customer feedback and support customer negotiations when needed
- Ensure renewals are accurately documented and properly forecasted
- Build and maintain strong relationships with customers and partners to support contract resolution and renewal execution
- Help improve the renewal process over time to increase retention and reduce churn

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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azlsi

📌 Renewal Specialist (Medellín)
🏢 Reconocida empresa
📍 Medellín