Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azlur

The Impact of a Sr. Principal Global AI Strategist at Coupa

The Global AI Strategist for Professional Services is the lead architect of Coupa's AI-driven services evolution. This dual-impact leadership role involves defining how Coupa's global delivery organization serves customers while transforming the internal delivery engine. Externally, you will strategize on translating Product Management AI capabilities into repeatable, high-value consulting motions and shape the organization of specialized AI delivery cohorts. Internally, you will lead the charge in using AI to automate manual implementation toil, codify tribal knowledge, and accelerate time-to-value for our global client base.

Responsibilities

- Service Productization: Partner with Product Management to translate new AI features into billable, high-impact service offerings such as AI Readiness Audits and Agentic Blueprints.
- Workforce Design: Define the evolution of delivery roles and lead the formation and scaling of specialized Agentic Architect, AI Data Architect, and Transformation Strategist teams.
- Consultative “Point of View”: Establish the integral standard for how Coupa consultants advise customers on AI ethics, agentic governance, and autonomous workflows.
- Testing & Quality Assurance: Deploy AI-driven frameworks for automated testing and implementation diagnostics to reduce go-live risks and manual QA hours.
- Predictive Insights: Build models that provide Predictive Delivery Insights, identifying project health risks before they impact the customer.
- Intelligent Retrieval:



Partner with KM and Enablement teams to build AI-driven Knowledge Co-pilots that enable consultants to instantly retrieve best practices and historical project data.
- Documentation Automation: Implement Generative AI tools to automate the creation of Statements of Work (SOWs), technical design documents, and end‑user training materials.
- Onboarding Accelerators: Use AI to shorten the “Time-to-Productivity” for new hires through personalized, AI‑guided learning paths.
- Efficiency Tracking: Establish and own KPIs for AI adoption within Professional Services, measuring impact on Delivery Speed, Margin Improvement, and Consultant Utilization.
- CSAT & Value Realization: Measure how AI‑driven diagnostics and Health Checks correlate to higher Customer Satisfaction and faster realized savings for clients.

Qualifications

- Strategic Visionary: Minimum 10 years in Professional Services leadership or Digital Transformation, with a proven track record of implementing AI/Automation at scale.
- Product-to-Service Bridge: Ability to envision the consulting methodology required to translate a raw product feature into a successful engagement at a Fortune 500 company.
- Technological Fluency: Deep understanding of the Generative AI landscape (LLMs, RAG, Prompt Engineering) and its application to enterprise software delivery.
- Organizational Designer: Experience in role design and building specialized technical teams within a SaaS environment.

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.

#J-18808-Ljbffr

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azlur

📌 Sr. Principal Global Ai Strategist - 11387 (Colombia)
🏢 Coupa
📍 Colombia