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Job Purpose

Job Purpose
As a Partner Operations Manager Level III, you will play a critical role in facilitating and enhancing our vendor relationships, supporting vendor programs, and managing the lifecycle of products and services. You will be the go‑to person for the sales teams, providing essential support in quoting, deal registration, pricing, and up‑selling opportunities. Your expertise in vendor programs, pricing structures, and product knowledge will be invaluable in driving revenue growth and ensuring the smooth execution of partnerships.

Responsibilities

- Act as the primary point of contact for vendor programs, building strong and lasting relationships with multiple‑tier vendors.
- Work closely with management to resolve escalated issues with customers pertaining to supplier orders and quotes as needed.
- Stay up‑to‑date with the latest developments in vendor programs and pricing structures to effectively support sales teams and end‑users.
- Provide accurate and timely quotes for products and services, considering pricing guidelines and program terms.
- Test existing solutions and create training materials and resources for users to optimize product adoption and usage.
- Determine and communicate lead times and delivery expectations based on product availability and build lead times.
- Coordinate with vendors and internal teams to ensure timely delivery of products and services.
- Perform deal registration processes with vendors to secure and protect sales opportunities.
- Apply appropriate pricing and terms, and create renewal contracts when applicable to maintain ongoing partnerships.
- Provide hands‑on support to sales teams in crafting quotes,



addressing customer inquiries, and identifying up‑selling possibilities.
- Collaborate with sales representatives to develop effective strategies for increasing revenue through partner programs.

Knowledge, Skills And Experience

- 3 years of relevant work experience.
- Intermediate English proficiency.
- Ability to execute instructions and request clarification when needed.
- Strong data entry skills.
- Attention to detail with accuracy and efficiency.
- Clear communication skills.
- Ability to understand, communicate, and collaborate across diverse identities.
- Skillful negotiation and persuasive selling.
- Adaptability to change and ability to work under stress and pressure.
- Effective multitasking ability.
- Collaboration and relationship‑building skills.
- Rapid learning and adaptation to new systems and technology.
- Associate degree in Business, IT, or related field preferred.

Working Conditions

- Professional office environment.

What's In It For You?

- Elective benefits tailored to your country.
- Career growth through formal leadership and professional development programs.
- Well‑being support through seminars, events, and a global Life Empowerment Assistance Program.
- Diversity, equity, and inclusion initiatives, including inclusive education and peer‑to‑peer conversations.
- General networking opportunities and internal community activities.

Company Values

At TD SYNNEX, our values guide everything we do: Together, We Own It; We Dare to Go; We Grow and Win; and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azlyc

📌 Program Manager (Bogotá)
🏢 TD SYNNEX Multi-Country Area (Español)
📍 Bogotá