Customer Service Executive (Bogotá)

Customer Service Executive (Bogotá)

30 may
|
Cencora
|
Bogotá

30 may

Cencora

Bogotá

What you will be doing

PRIMARY DUTIES AND RESPONSIBILITIES:

The holder of the position must independently execute the following tasks:

The holder of the position

- Edits and maintains jobs (Exports/Imports) in WorldStar.
- Writes conversation-protocols.
- Calculates transit-times.
- Calculates shipment prices.
- Raises jobs in WorldStar and edits these if need arises.
- Selects routings by deciding on a single or combination of transportation-types (airplane, car, train, Aerolink).
- Performs a “Routing Check”, specifically in regards to the selection and combination of different transport models (airplane, car, train, Aerolink).
- Orders drivers (pickup / delivery of shipments at the customer, delivery / pickup of shipments at the freight-company).
- Checks collected shipments in the office and prepares them for transport.
- Books and preadvises shipments.
- Monitors shipments during the transport and reacts flexibly to any deviation from the plan.
- Continuously checks the notes in WorldStar and handles preadvised shipments.




- Checks the planned departure or arrival times of flights ("Post Flight Check").
- Completes jobs (enters extra-charges, pricing).
- Invoices shipments.
- Checks the internal debits and credits (Clearinghouse).
- Works securely with all pertinent regulations (ADR / DGR / IATA) as well as the relevant laws and ordinances.
- Uses and maintains the available technical tools (WorldStar, OpStar, BioStar, OAG, Flight Monitor).
- Maintains clinical trails using BioStar (study management).
- Regularly partakes in being on-call.
- Orders office supplies.
- Manages the store-room (packaging, supplies, cooling-media, etc).
- Communicates with national and international World Courier stations / Aerolink / agents.
- Builds and maintains relationships to contractors / transporters (airlines, handling agents, the Rail, customs, government agencies, veterinarians, suppliers, etc).

He performs preliminary actions, specifically:

- Preconditioning and pre-

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📌 Customer Service Executive (Bogotá)
🏢 Cencora
📍 Bogotá

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Suscribete a esta alerta:
Escribe tu dirección de correo electrónico, te permitirá de estar al tanto de los últimos empleos por: customer service executive (bogotá) / bogotá