Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azmjl
Role Description
We are seeking a highly organized and detail-oriented individual to join our team as a Workforce Management Specialist. In this role, you will oversee scheduling, attendance, and staffing needs across our Operations Department.
Responsibilities
- Investigate staffing needs and staff accordingly (opened/closed gaming tables) and assist in new employee onboarding.
- Schedule Coordination – Investigate daily staffing needs and staff the studios accordingly. Organize, coordinate, and supervise working schedules and rotations at gaming tables, ensuring smooth operational flow and attendance.
- HR Collaboration – Work closely with the HR department and Team Managers to handle time‑off requests, approve schedules, and ensure all positions are filled to meet staffing requirements.
- Reporting and Administration – Create daily staffing reports, verify work hours, time‑off requests, and repair schedule inconsistencies, and manage various administrative tasks as directed by Supervisors or Management.
- Staffing Plans – Design, develop, and maintain effective staffing plans to ensure adequate coverage for all business units.
- Attendance Tracking – Monitor and track attendance,
ensuring adherence to schedules and compliance with regulatory requirements.
- Shift Preparation – Prepare and manage studio rotation files for incoming shifts to ensure seamless transitions.
Qualifications
- Organizational Skills – Exceptional ability to manage and coordinate schedules, rotations, and staffing needs efficiently.
- Technical Proficiency – Proficiency in Microsoft Excel and experience with workforce management software.
- Minimum of 6 months in a similar role, with the ability to work independently and manage multiple tasks.
- Strong verbal and written communication skills in both English and Serbian.
- Willingness to work within 24/7 shift patterns.
- Understanding of local labor laws and regulations relevant to staffing and scheduling.
Nice to Have
- Extensive experience with workforce analytics tools and familiarity with advanced workforce analytics and forecasting tools.
Benefits
- Competitive salary.
- Additional earnings for each successful new employee referral to ARRISE.
- An exceptional studio space in a modern office building in Bogota.
- International work environment.
- Opportunities for advancement to higher positions in online casino.
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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azmjl