Postúlate en Kit Empleo: kitempleo.com.co/empleo/1aznp9
About the role:
In this role, you will:
- Coordinate Level 3 support with resolver groups such as software engineers.
- Collaborate with service managers to deliver technical support and troubleshoot incidents.
- Monitor system performance and proactively detect bugs, misconfigurations, and bottlenecks.
- Conduct root cause analyses for recurring issues and implement long-term fixes.
Work model:
This is a 100% remote position based in Bogotá, Colombia. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered:
- Experience with PeopleSoft 9.2 Financials, including AP, AR, GL, and AM modules.
- Proficiency with PeopleTools such as Application Designer, Application Engine, PeopleCode, and Process Scheduler.
- Good understanding of PeopleSoft 9.2 Query, SQL, and nVision reporting.
- Ability to work independently and lead projects from start to finish.
- Strong communication skills in English.
- Ability to analyze ongoing issues, assess impact, and provide effective solutions.
These will help you stand out:
- Experience gathering business requirements and tracking project progress.
- Ability to create and maintain technical documentation and training materials.
- Familiarity with corporate systems and vendor management.
- Experience in cross-functional collaboration and stakeholder engagement.
Benefits:
- A career in one of the largest and fastest growing IT services providers worldwide.
- Ongoing support and funding with training and development plans.
- Opportunity to work for leading integral companies.
- Our work environment is diverse, collaborative and inclusive. We create conditions for everyone to thrive.
- A h
Postúlate en Kit Empleo: kitempleo.com.co/empleo/1aznp9