Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azo5d

Role Description

This is a full-time position for a Client Lead based in Bogotá, D.C., with a hybrid work model allowing some work-from-home flexibility. The Client Lead will manage client relationships, oversee project deliverables, and ensure customer satisfaction. Key responsibilities include communicating with clients to understand their needs, coordinating with creative teams to execute projects, proactively addressing challenges, and ensuring a consistent and positive client experience.

Qualifications

- Strong Interpersonal Skills to foster robust client relationships and build trust
- Excellent Communication abilities to articulate ideas and solutions effectively with clients and internal teams
- Expertise in delivering top-notch Customer Service,



including managing inquiries and resolving concerns effectively
- Proficiency in ensuring exceptional Customer Satisfaction and enhancing overall Customer Experience
- Strong organizational and time-management skills to handle multiple projects
- Demonstrated problem-solving skills and ability to adapt to dynamic environments
- Experience in creative agencies or customer-facing roles is a plus
- Bachelor’s degree in Business, Marketing, Communications, or a related field

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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azo5d

📌 Client Lead (Bogotá)
🏢 LA GALLERA | Estudio Creativo
📍 Bogotá