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Contract Type

- Brick and Mortar

Location

Bogotá

Date Published

11-20-2025

Job ID

REF37434Z

Company Description

About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities,



transformative outcomes and enduring relationships.

Sutherland

Unlocking digital performance. Delivering measurable results.

Job Description

We are seeking highly motivated Customer Support Personnel to join our dynamic team. As Customer Support Personnel, you will be responsible for providing exceptional support to our customers, sharing information of their account and escalation handling as needed. Your primary goal will be to build product expertise, deliver outstanding customer experiences, and collaborate effectively to drive resolutions with different departments within the project.

Responsibilities

- Communicate professionally, empathetically, and efficiently in every customer interaction.
- Facilitate communication between customers and internal departments.
- Handle inquiries related to orders, purchases, billing, and similar topics.
- Identify and resolve issues promptly.

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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azo8r

📌 Customer Support Representative (Bogotá)
🏢 Sutherland
📍 Bogotá