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Job Title

Directory Services Administrator - Medtronic

Responsibilities

- Administer and manage the company's Active Directory (AD) and Entra ID environments
- Implement and manage Group Policies (GPOs) to ensure compliance and security
- Ensure system availability, capacity, and performance for IAM technologies
- Own logging, monitoring, and alerting standards, processes, and systems
- Monitor and manage access controls, user permissions, and role‑based access
- Plan and manage system upgrade and patching projects in collaboration with local and offshore teams and platform SMEs
- Communicate with vendors to understand and research open issues, new versions, or changes
- Explore and build automation to enhance end‑user experience
- Define and develop policies and procedures for system operations to ensure consistency, reduce rework, and improve quality
- Ensure directory services adhere to company security policies and best practices
- Provide second‑ and third‑level support for directory services‑related issues, including on‑call support, support ticket management, and engagement with business teams as needed
- Perform root cause analysis of directory services outages and implement corrective actions
- Maintain current, relevant industry knowledge to understand evolutions and advancements in the marketplace
- Collaborate with IT teams to integrate directory services with other applications and systems

Required Knowledge and Experience

- Bachelor’s degree
- 4+ years of IT Security or Identity & Access Management experience with good understanding of principles, policies, and best practices
- Experience with support, operations,



and management of Microsoft Active Directory and Entra ID
- Experience with scripting languages (e.g., PowerShell) for automation
- Experience with Microsoft Azure cloud platform and Windows Server operating systems
- Familiarity with ITSM tools (e.g., ServiceNow) and logging and monitoring tools such as Splunk

Nice to Have

- Experience with project management methodologies and tools (Agile, Scrum)
- Knowledge of cloud directory services like AWS and Google Cloud Directory
- Knowledge of enterprise IAM solutions such as Sailpoint, Okta, etc.
- Familiarity with advanced security features and configurations such as Conditional Access policies in Azure Entra ID
- Knowledge of Privileged Account Management (PAM) concepts and technologies

Physical Job Requirements

Physical demands may include standing, walking, and occasional lifting of moderate weight.

Benefits & Compensation

Medtronic offers competitive salary, adaptable benefits package, and eligibility for a short‑term incentive called the Medtronic Incentive Plan (MIP).

Equal Employment Opportunity Statement

Medtronic provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

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