Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azp7c

Job Title

Scheduler

Schedule

Monday to Friday and Saturday or Sunday, 8am to 5pm

Experience Required

Minimum 3 years

Job Overview

We are seeking a highly organized and proactive Legal Assistant / Scheduler to support operations by coordinating client and caregiver relationships while ensuring a high‑quality service experience. This role plays a critical part in managing schedules, handling communications, and supporting administrative and payroll processes in a fast‑paced environment.

Key Responsibilities

- Answer phone calls and respond to inquiries in a professional and upbeat manner.
- Serve as a liaison between caregivers, clients, and office management.
- Coordinate and schedule day‑to‑day caregiver assignments.
- Ensure accurate intake and handling of referrals and service requests.
- Maintain ongoing communication with clients and staff to evaluate service quality.
- Assist with sales, marketing, and public relations activities.
- Handle payroll‑related tasks, including verifying timesheets, updating telephony records, and supporting payroll data entry.
- Maintain accurate documentation and personnel records (ClearCare/WellSky preferred).




- Monitor scheduling systems and ensure proper caregiver‑client matching.
- Perform on‑call coordination duties when required.
- Support general office coordination activities.

Core Competencies

- Strong verbal communication skills.
- Excellent organizational and multitasking abilities.
- Customer‑focused mindset.
- Sound judgment and decision‑making.
- Adaptability and stress management.
- Resourcefulness and problem‑solving skills.
- Positive and professional attitude.

Qualifications

- Minimum 3 years of experience in scheduling, administration, or similar roles.
- Background in healthcare or home care services preferred.
- Experience with scheduling systems (WellSky is a plus).
- Strong customer service experience.
- Ability to thrive in a fast‑paced, high‑volume environment.

What We’re Looking For

- Can handle multiple priorities under pressure.
- Demonstrate strong interpersonal skills.
- Maintain professionalism in all interactions.
- Bring a proactive and solution‑oriented approach.

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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azp7c

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