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Position: Personal River Cruise Specialist Sales (Spanish-English)

Department: Reservations - Personal River Cruise

Location: On-Site – Medellín

Employment Type: Permanent / Full-Time (8 hours per day, 40 hours per week)

Contract Type: Indefinite Term

Schedule: Works 5 days per week with 2 consecutive days off, full flexibility, includes Colombian holidays

English level: C1

Base Salary: COP 3,600,000

Start Date: June 01, 2026 (tentative)

SUMMARY

The Personal River Cruise Sales Specialist is responsible for generating revenue by promoting and selling river cruise products and services to prospective guests and travel partners. This role involves handling inbound and outbound sales calls, providing detailed product knowledge, and delivering a personalized sales experience that aligns with the company’s premium standards.

DUTIES AND RESPONSIBILITIES

- Handle inbound and outbound calls to promote, sell, and close river cruise reservations.
- Manage the full sales cycle from initial contact to closing the booking,



following up with the sailing date and maintaining a post-cruise relationship.
- Build and maintain long‑term relationships with clients to drive repeat business.
- Maintain and grow a personal book of business through consistent outreach and follow‑up.
- Understand product offerings, itineraries, and promotions to effectively match clients with the right cruise.
- Log all sales activities, call notes, and client interactions in the CRM system.
- Follow up on marketing campaigns, online inquiries, and abandoned bookings.
- Meet or exceed monthly sales targets and key performance indicator (KPI) metrics.
- Achieve individual and team sales targets, including revenue, conversion rates, and productivity goals.
- Collaborate with customer service and operations teams to ensure seamless guest experiences.
- Continuously monitor inbound call queue and update availability, as needed.

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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azpe5

📌 Personal River Cruise Specialist Sales (Medellín)
🏢 Importante grupo
📍 Medellín