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A Restaurant Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Restaurant Supervisor, you will be responsible for performing the following tasks to the highest standards:
- Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations
- Monitor, observe and assist in evaluating team member performance
- Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
- Ensure compliance with health, safety, sanitation and alcohol awareness standards
- Manage and monitor product quality and service and satisfaction trends,
evaluate and address issues and make improvements accordingly
- Assist in monitoring inventory and inventory control
What are we looking for?
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Food and Beverage experience
- Ability to meet financial targets
- Ability to comply with all Food and Beverage brand standards
It would be advantageous if you have:
- Passion for delivering exceptional levels of guest service