Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azpq0
At this point, Zelh is looking for a Collections Specialist to join our team.
As a Collections Specialist, you will assist our clients in keeping their balances current and resolving any payment or accounting issues they may encounter. The primary duties and responsibilities of this role include making outbound calls to existing clients who have past due invoices, answering incoming calls regarding accounting inquiries, and working with clients to obtain payment in full on past due balances.
Duties and Responsibilities
- Make outbound calls to inform Debtors of overdue accounts and outstanding balances
- Collect payments on current and past due invoices
- Work personal account portfolio to keep outstanding balance within company goal
- Document all customer communications clearly and accurately
- Utilize computer systems to research customer history and resolve issues
- Perform other related duties as assigned
Requirements
- Previous collections experience appreciated
- Excellent customer service skills
- Effective verbal and written communication skills
- Fast and accurate data entry skills
- Strong attention to detail and thoroughness
- Ability to multi-task and problem solve effectively
- Bilingual (English/Spanish) a plus
Working Conditions
- Work schedule: Mon-Frid, 7:00- 3:00 MST
- Competitive Salary in USD
- 10+ business days of paid time off, 15 after 2 years, 7 days of Public Holidays, 3 sick leaves
- Equipment provided
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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azpq0
📌 Collections Specialist (Bogotá)
🏢 Zelh
📍 Bogotá
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