Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azpue

Connect with companies in the United States and elevate their experience with Aprende Institute

Join our B2B team at Aprende Institute We are a leading online education startup, dedicated to transforming lives through high-impact educational programs across the United States and Latin America. We are looking for passionate individuals with a strategic approach to B2B customer service to join us as:
Customer Support B2B Bilingual (English/Spanish)

What will your mission be at Aprende Institute?
- Serve as the main strategic point of contact for a portfolio of corporate clients in the U.S.
- Ensure the correct implementation, adoption, and continuity of our B2B educational programs.
- Build strong, long-term relationships focused on customer satisfaction and retention.
- Monitor accounts, manage contract renewals, and record key information in the CRM.
- Collaborate with internal teams to continuously optimize the customer experience throughout the entire lifecycle.





What do you need to succeed in this role?
- Technical or university studies in Business Administration, Marketing, Communications, or related fields.
- At least 1 year of experience in B2B customer service, Customer Success, or Key Account Management.
- Minimum English level C1 (spoken and written).
- Strong consultative skills, business vision, and excellent professional communication.
- Advanced command of Salesforce and familiarity with G-Suite tools.

What do we offer at Aprende Institute?
- Hybrid work model (on-site and remote).
- Continuous training.
- Direct indefinite-term contract.
- Free access to one of our educational programs.
- The opportunity to positively impact thousands of lives through education in the U.S.

Are you ready to transform the experience of our corporate clients?

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azpue

📌 Customer SupportB (Bogotá)
🏢 Aprende Institute
📍 Bogotá