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Why NeuraFlash:
At NeuraFlash, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash journey and help shape the next wave of AI-powered transformation. Here,



you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash is the place for you.

Summary:
AS A SUPPORT ENGINEER YOU WILL HAVE THE OPPORTUNITY TO:
- Resolve customer service issues and skillfully manage complex customer service problems
- Manage customers' expectations and experience in a way that results in high customer satisfaction
- Provide timely and accurate status updates on cases, projects, and tasks as needed
- Anticipate and proactively address potential issues before they become problems for clients
- Identify and propose solutions to improve the efficiency and effectiveness of the s

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📌 Support Engineer, Amazon Connect (Bogotá)
🏢 NeuraFlash
📍 Bogotá