CRM Specialist (Colombia)

CRM Specialist (Colombia)

30 may
|
Blossom
|
Colombia

30 may

Blossom

Colombia

Join Blossom

We are a U.S.based company with over 20 years of experience dedicated to enhancing the satisfaction of credit unions and their members. We are committed to developing simpler and more innovative financial services that assist credit unions in serving their current members and attracting new ones. We are building the next-generation technology layer for credit unions.

We’re looking for a strategic and hands-on CRM Specialist with 3+ years of experience managing and optimizing customer relationship systems, who thrives in cross-functional environments and knows how to drive customer engagement and business impact through data, process improvement, and execution excellence.

About the Role

Responsibilities
- Administer and optimize the HubSpot CRM, including user management, permissions, and configurations.
- Ensure data integrity, security, and compliance with financial industry standards.
- Customize fields, pipelines, workflows, and dashboards to support core and digital banking operations.
- Implement automation to improve lead management, onboarding,



and service processes.
- Manage integrations with core banking systems, marketing tools, and third-party apps.
- Maintain clean, accurate data and deliver insightful reports for leadership.
- Partner with sales, marketing, and customer success to align CRM with business goals.
- Provide training and documentation, promoting CRM adoption and best practices.
- Stay current on HubSpot updates and recommend enhancements to improve efficiency and engagement.

Requirements:
- 2-4 years of experience administering HubSpot CRM (or similar) in banking, fintech, or regulated industries.
- HubSpot certifications (Admin, Marketing, Sales, or Operations Hub) preferred.
- Experience with CRM integrations, automation, reporting, and third-party tools.
- Familiarity with core banking operations, customer lifecycles, and compliance standards.
- Knowledge of SQL, APIs, or data management tools a plus.
- Bachelor’s degre

📌 CRM Specialist (Colombia)
🏢 Blossom
📍 Colombia

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