Customer Service Representative- Ecommerce (Medellín)

Customer Service Representative- Ecommerce (Medellín)

30 may
|
Sola Wood Flowers
|
Medellín

30 may

Sola Wood Flowers

Medellín

Sola Wood Flowers is looking for a Customer Service Representative.

We are adaptable around experience level, and prefer someone with experience in/around DTC & eCommerce.

Why work for us?
- Excellent, above market compensation.
- Great benefits
- Work with a friendly and collaborative group of people working together towards a common goal

What will you be doing?
- Helping manage our online community on Facebook and posting on social media.
- Assisting with related tasks, like helping our marketing team optimize our website so that customer needs and questions are solved through our site.

Requirements:
- Excellent spoken and written English. You MUST be fluent in spoken English
- Passion for service and creating a wonderful Customer Experience
- Comfortable speaking on the phone with customers.
- Genuine passion for helping customers learn about our products.
- A background in sales or customer service.
- Previous supervisory experience, a definite asset.

Who are we?

At Sola Wood Flowers,



we are transforming what artificial flowers can be by providing better flowers for less with our affordable eco-friendly wooden flowers

Sola Wood Flowers has grown to ~100 people in less than 4 years and is looking to continue our rapid-growth by building a great customer experience

Application Question(s):
- What is your compensation - all in - expectation per month in USD?
- What eCommerce platforms have you worked with before, if any?
- Are you comfortable talking to customers on the phone?

Experience:
- Customer service: 1 year (required)

Language:
- English (required) -You must be fluent in spoken English

Application Question(s):
- What is your compensation
- all in
- expectation per month in USD?
- What eCommerce platforms have you worked before, in any?
- Are you comfortable with talking over the phone?

Experience:
- Customer Service: 1 year (required)

Language:
- English (required)

📌 Customer Service Representative- Ecommerce (Medellín)
🏢 Sola Wood Flowers
📍 Medellín

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