Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azrhb
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Job Details:
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Responsibilities:
- Create new shipment orders for both domestic and international routes.
- Validate new orders received from the customer portal to ensure the accuracy of information and documentation.
- Works closely with all general customer services teams.
- Utilize World Courier’s operational tools to search import requirements.
- Advise customers on the regulatory requirements of importing into foreign countries (customs procedures, duties, taxes, time spent in customs according to value, and documentation requirements).
- Pre-advise destination office for commodities requiring special attention, such as import permits, formal entry, large size, etc.
- Entering clear and precise notes/instructions of customer expectations into the job file.
- Liaises with other World Courier offices/departments to find solutions to meet customers’ needs better.
- Monitoring shipment during transport and reacting flexibly to any deviation from the plan.
- Give proper instructions to Ops to handle the shipment correctly.
- Communicate with national and international stations and agents.
- Continuously checks shipment status, provides regular customer updates, and involves offices on shipment milestones.
- Flexible work schedule (24-hour company will require overtime, holiday schedules, and weekend shifts as necessary).
- Compliance with all appropriate policies, procedures, safety rules, and regulations.
- Performs related duties as assigned.
Education:
- Associate or bachelor’s degree in business, supply chain management or a related field preferred.
Work experience:
- 1-2 years’ experience in logistics and/or operations management
Skills and Knowledge:
- Effective English communication, including writing, speaking, and interpersonal communication.
- Quick critical thinking and problem-solving abilities
- Excellent customer service and client relations skills
- Organization and time management skills.
- Good collaboration and teamwork abilities
- Abil
Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azrhb
📌 Specialist - Control Center (Bogotá)
🏢 Cencora
📍 Bogotá
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