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We are currently seeking a Director of IT Operations for our office located in Medellin, Colombia.
Location: Medellin, Colombia

Roca Alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading integral companies. We provide tailored hiring solutions, ensuring the perfect match for each role. Our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. Committed to excellence, we build long-lasting partnerships that drive business success. At Roca Alliances, we help businesses thrive by delivering the right professionals to meet their needs.

This time, we are partnering with a global leader in IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT teams, powered by AI. The company has experienced strong double-digit growth over the years, and it serves a diverse range of industries in over 20 countries, managing more than 15 million endpoints globally.

We believe in being clear about who we are and what we expect. Our success comes from being CONFIDENT,



DETERMINED, and RESPONSIBLE. The people who thrive here are those who go the extra mile for our customers and for their own career growth and financial future.
Core Values: Confident, Determined, Responsible

Key Responsibilities:
Leadership and Management: Lead and manage the IT operations team, providing guidance, mentorship, and performance evaluations to ensure a high level of performance and engagement.
Strategic Planning: Develop and implement IT strategies that align with the company's business goals and objectives. Collaborate with senior management to identify and prioritize IT projects.
Infrastructure Management: Oversee the maintenance, security, and optimization of the company's IT infrastructure, including networks, servers, databases, and cloud services.
Budget Management: Develop and manage the IT operations budget, ensuring cost-effective solutions and identifying opportunities f

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📌 We Are Hiring a Director of Operations for Our (Medellín)
🏢 Roca Alliances
📍 Medellín